Support Record
A clear path for raising a concern during the founding era.
Use the Contact Hall and label the message “Complaint.” Include what happened, when it happened, the page or communication involved, and the resolution you seek. Do not include passwords, full payment-card numbers, or authentication codes.
Sacred will acknowledge the message when a supported communication channel is available, preserve the record, review it under the applicable process, and explain the outcome or next step. Because no financial products are live, there is currently no account-transaction dispute process.